Agents submit tickets. You resolve them. Nothing lost.

Support Tickets

Every agent issue, tracked and resolved.

No more lost texts or missed emails. Agents submit support tickets directly inside the platform — you reply, escalate, and close right from the broker queue. Nothing slips through the cracks.

• Agent ticket submission — Agents submit support requests directly to the brokerage from their dashboard.
• Priority levels — Low, medium, or high — brokers triage the queue at a glance.
• Threaded replies — Full back-and-forth conversation thread on every ticket, all in one place.
• Status workflow — Open → In Progress → Resolved → Closed. Agents see updates in real time.
• AI support assistant — Agents get instant AI answers before submitting, reducing your ticket volume.
• Broker queue & filters — Search, filter by status or priority, and manage every open issue from one view.